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OUR QUALITY OBJECTIVES
Our Quality & Environmental Objectives
The World of Rubber is committed to set a control and monitoring of our Integrated Management System (IMS)
and policy implementation through IMS Objective achievements per key function:
To Provide World-Class Products & Services in order to Achieve Total Customer Satisfaction
Customer CAR – Not more than 1 CAR per month
On-Time delivery – 100% on time
Production efficiency – > 97%
Vendor delivery – 100 % on time
To Measure and Operate Under Environmental-Friendly Conditions
Applicable legal requirement – 100% compliance
Water consumption – 5% reduction against previous year average based on manufacturing cost
Electricity consumption – 5% reduction against previous year average based on manufacturing cost
To Measure Overall Satisfactory Level
Customer satisfaction – 85% agreeable by surveying customers