Our Quality & Environmental Objectives

The World of Rubber is committed to set a control and monitoring of our Integrated Management System (IMS) and policy implementation through IMS Objective achievements per key function:

To Provide World-Class Products & Services in order to Achieve Total Customer Satisfaction

Customer CAR – Not more than 1 CAR per month

On-Time delivery – 100% on time

Production efficiency – > 97%

Vendor delivery – 100 % on time

To Measure and Operate Under Environmental-Friendly Conditions

Applicable legal requirement – 100% compliance

Water consumption – 5% reduction against previous year average based on manufacturing cost

Electricity consumption – 5% reduction against previous year average based on manufacturing cost

To Measure Overall Satisfactory Level

Customer satisfaction – 85% agreeable by surveying customers